Degraded performance / partial outage on trustpilot.com

Incident Report for Trustpilot

Resolved

This incident has been resolved.

Posted Jan 28, 2021 - 01:04 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 28, 2021 - 00:35 CET

Investigating

The issue has been localized and contained to the category pages of trustpilot.com and category APIs.

Posted Jan 28, 2021 - 00:16 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 28, 2021 - 00:16 CET

Investigating

We're experiencing an elevated level of errors on trustpilot.com and are currently looking into the issue.

Posted Jan 27, 2021 - 23:18 CET

This incident affected: General Availability (APIs, www.trustpilot.com).