Monitoring - We'll continue to monitor the fix over the weekend.
Sep 30, 2022 - 17:59 CEST
Identified - We've identified the issue and a fix has been put in place.
Sep 30, 2022 - 17:59 CEST
Investigating - We're investigating reports of some users encountering a blank screen when they sign in to our B2B application,
Sep 29, 2022 - 17:44 CEST

About This Site

Welcome to the Trustpilot status page. Here you will find real-time information on system performance. Interruptions to overall service will be posted here.

General Availability ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
www.trustpilot.com ? Operational
90 days ago
100.0 % uptime
Today
Business Portal ? Operational
90 days ago
100.0 % uptime
Today
TrustBoxes ? Operational
90 days ago
100.0 % uptime
Today
Other websites Operational
90 days ago
100.0 % uptime
Today
press.trustpilot.com Operational
apps.trustpilot.com Operational
90 days ago
100.0 % uptime
Today
blog.trustpilot.com Operational
business.trustpilot.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 3, 2022

No incidents reported today.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

Unresolved incident: B2B App Not Loading.

Sep 29, 2022
Resolved - This incident has now been resolved. Review replies should be shown in both the Consumer and B2B app, as expected. We are in the process of restoring any missing review replies, and any pending support requests will be handled by our support team.
Sep 29, 10:53 CEST
Identified - We have identified the cause of the issue, and are working to resolve it. We'll provide a further update by 29 Sep, 08:00 UTC
Sep 28, 16:24 CEST
Update - We're working on a resolution to this intermittent issue, and will provide a further update in due course.
Sep 28, 12:58 CEST
Update - We're still working to identify the issue.
Sep 28, 12:28 CEST
Investigating - We are aware of an issue causing delays in showing review replies. We are actively investigating. We'll provide a further update at 10:15 UTC
Sep 28, 11:49 CEST
Sep 28, 2022
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Resolved - This incident has been resolved.
Sep 22, 11:46 CEST
Update - We are continuing to work on a fix for this issue.
Sep 22, 11:45 CEST
Identified - We are currently experiencing issues with processing data throughout a number of our services, which might cause certain information to be outdated. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.
Sep 22, 11:05 CEST
Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.