A fix has now been implemented and confirmed successful. We will continue to monitor results while service returns to operational. Apologies for any inconvenience caused.
Posted Oct 16, 2018 - 16:07 CEST
Update
We are continuing to work on a fix for this issue.
Posted Oct 16, 2018 - 15:12 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 16, 2018 - 14:08 CEST
Investigating
We're experiencing an elevated level of errors and are currently looking into the issue. Currently seems to be impacting review creation and invitation review link generation.
Posted Oct 16, 2018 - 13:34 CEST
This incident affected: General Availability (APIs, www.trustpilot.com).