Delays in Publishing Reviews

Incident Report for Trustpilot

Resolved

The incident has now been resolved. Thank you for your patience and unerstanding.
Posted Jun 12, 2025 - 13:23 CEST

Monitoring

We have resolved the root cause and continue to monitor the situation. Affected B2B / business app functionality has been restored, and any delayed publishing of reviews should be addressed in the next 30 minutes.
Posted Jun 12, 2025 - 13:20 CEST

Identified

We have identified the root cause and taken steps to resolve the issue.
Posted Jun 12, 2025 - 13:19 CEST

Update

This incident may also affect some functionality for users of our business app, including flagging reviews. Thank you for your patience and understanding while we aim to resolve this issue as soon as possible.
Posted Jun 12, 2025 - 13:13 CEST

Investigating

We are currently investigating an incident affecting the successful publishing of submitted reviews. We'll provide further updates by 12:00 UTC.
Posted Jun 12, 2025 - 13:12 CEST