B2B App Performance Issues Affecting Multiple Features

Incident Report for Trustpilot

Resolved

This incident has been resolved.
Posted May 29, 2024 - 14:37 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 29, 2024 - 12:55 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 29, 2024 - 12:41 CEST

Update

We are continuing to investigate this issue.
Posted May 29, 2024 - 12:37 CEST

Investigating

We are currently experiencing performance degradation in our B2B and B2C application, affecting invitations creation, widget performance, general application performance, and the ability for users to post new reviews. Our team is actively working to resolve these issues and restore optimal performance as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Thank you.
Posted May 29, 2024 - 12:35 CEST
This incident affected: General Availability (APIs, Business Portal, TrustBoxes).