Some TrustBoxes are unavailable

Incident Report for Trustpilot

Resolved

Between 20:01 and 00:24 UTC some TrustBoxes have failed to load, causing websites to only show the Trustpilot logo instead of a functional TrustBox.

Posted May 05, 2020 - 02:36 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 05, 2020 - 02:24 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted May 05, 2020 - 01:26 CEST

Investigating

We are currently investigating this issue.

Posted May 04, 2020 - 23:13 CEST

This incident affected: General Availability (TrustBoxes).