Invitation delivery delayed

Incident Report for Trustpilot

Resolved

This incident has been resolved.
Posted Jan 07, 2021 - 12:44 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 07, 2021 - 12:02 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 07, 2021 - 11:59 CET

Investigating

Our data processing infrastructure is running behind which is causing invitations to be delayed for up to one or two hours. No data has been lost and the system should be caught up shortly.
Posted Jan 07, 2021 - 09:40 CET
This incident affected: General Availability (APIs).