Invitations API downtime

Incident Report for Trustpilot

Resolved

Queues are down to zero and we're back to full capacity. Service is restored.

Posted Mar 20, 2019 - 20:12 CET

Update

We are continuing to monitor for any further issues.

Posted Mar 20, 2019 - 20:12 CET

Monitoring

Queues are being consumed and emails are going out.

Posted Mar 20, 2019 - 19:48 CET

Investigating

We're seeing elevated error-rates on the invitations-api, seemingly a backend issue. No invitations are currently being processed.

Posted Mar 20, 2019 - 18:54 CET

This incident affected: General Availability (APIs, www.trustpilot.com).