All Systems Operational

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Welcome to the Trustpilot status page. Here you will find real-time information on system performance. Interruptions to overall service will be posted here.

Uptime over the past 90 days. View historical uptime.
General Availability ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
www.trustpilot.com ? Operational
90 days ago
100.0 % uptime
Today
Business Portal ? Operational
90 days ago
100.0 % uptime
Today
TrustBoxes ? Operational
90 days ago
100.0 % uptime
Today
invitation-reviews Operational
90 days ago
97.69 % uptime
Today
default-template ? Operational
90 days ago
100.0 % uptime
Today
custom template ? Operational
90 days ago
95.39 % uptime
Today
Other websites Operational
90 days ago
100.0 % uptime
Today
press.trustpilot.com Operational
apps.trustpilot.com Operational
90 days ago
100.0 % uptime
Today
blog.trustpilot.com Operational
business.trustpilot.com Operational
90 days ago
100.0 % uptime
Today
legal.trustpilot.com Operational
90 days ago
100.0 % uptime
Today
investors.trustpilot.com ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 11, 2024

No incidents reported today.

Sep 10, 2024
Invitation emails using custom templates in queue
Resolved - Our engineering teams have cleared the queue, all invitations is now sent out.
Sep 10, 12:07 CEST
Update - We are continuing to monitor for any further issues.
Sep 10, 10:07 CEST
Monitoring - Invitation emails using custom templates that were scheduled to be sent between approximately Monday, 9 September at 13:00 and Monday, 9 September at 13:30 UTC are currently queued, and our engineering teams are working to clear this queue.
Sep 10, 10:06 CEST
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024
Delays sending review invitation emails using a custom template
Resolved - The test invitation feature has been re-enabled and all platform features are fully operational.

We appreciate your patience.
Sep 7, 10:02 CEST
Update - The backlog of queued emails has been cleared, the test invitation feature remains disabled at this time. We appreciate your patience.
Sep 7, 09:08 CEST
Monitoring - We have implemented a partial fix and all emails are being successfully sent. Note that our test invitation feature will be disabled while our systems clear the backlog of queued emails to be sent. We appreciate your patience.
Sep 6, 12:45 CEST
Update - We are continuing to work on a fix for this issue. We appreciate your patience.
Sep 6, 09:00 CEST
Update - We are continuing to work on a fix for this issue.
Sep 6, 00:44 CEST
Update - We are continuing to work on a fix for this issue.
Sep 5, 21:01 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 5, 17:00 CEST
Update - We are continuing to investigate this issue.
Sep 5, 16:54 CEST
Investigating - We are currently Investigating a service disruption for the sending of review invitations using a custom template.
Sep 5, 16:50 CEST
Sep 6, 2024
Sep 5, 2024
Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

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