Resolved -
We're happy to share that the backlog of review invitation emails has been cleared. Thank you for your patience and understanding.
Oct 10, 23:05 CEST
Monitoring -
We have identified and resolve the issue causing delays to review invitation emails being delivered. We estimate that the backlog of pending review invitation emails should be cleared in ~2-3 hours. We'll provide a further update by 21:00 UTC.
Oct 10, 20:48 CEST
Update -
We continue to investigate the root cause of these email invitation delays, and we thank for your patience. We'll provide a further update by 19:00 UTC.
Oct 10, 18:20 CEST
Update -
We continue to investigate the root cause of these email invitation delays, and we will provide a further update by 16:00 UTC.
Oct 10, 16:58 CEST
Update -
We continue to investigate the root cause of these email invitation delays, and we thank for your patience. We'll provide a further update by 15:00 UTC.
Oct 10, 15:56 CEST
Investigating -
We're aware of an issue delaying the sending of review invitations emails and custom template emails. We're currently investigating and aim to provide a further update by 14:00 UTC.
Oct 10, 15:13 CEST